After a user on social media recently claimed that his OnePlus Nord 2 had exploded. The smartphone brand on Tuesday, November 9 said that the company takes such matters very seriously. And has already reached out to the user to collect details for further investigation. “We take such incidents seriously. Our team has already reached out to the user. And we are in the process of collecting the details to investigate this further,” the brand told IANS.
Also, the incident got share on Twitter by a user who goes by the name Suhit Sharma from Dhule in Maharashtra. So he tweeted: “Never expected this from you #OnePlusNord2Blast see what your product has done. Please be prepare for the consequences. So stop playing with people’s lives. Because of you, that boy is suffering contact asap. The user shared photos of the injury along with the OnePlus device.
He further added in another tweet: “OnePlus is in constant touch with us and the R&D team is working on the case. We are Cooperating with them to get this resolved asap.”
This is not the first time that a OnePlus Nord 2 phone has been involved in incidents of explosion. In September this year, a OnePlus Nord 2 user shared on Twitter. Regarding the phone’s Warp charger exploding while it was plugged into the socket. The company responded by saying it was a voltage fluctuation issue and provided the user with a new charger.
In another incident earlier, Delhi-based lawyer Gaurav Gulati. He had claimed that his OnePlus Nord 2 exploded in his gown when he was sitting in his chamber. The incident came to a turn after OnePlus sent him a ‘cease and desist notice. Stating that he is just posting false information to tarnish the company’s reputation. And that the explosion was caused by external factors.
OnePlus Technology is a Chinese consumer electronics manufacturer headquarter in Shenzhen, Guangdong province, in the Tairan Building at the Cheong Temple. It got build by Pete Lau and Carl Pei in December 2013 and is currently majority-own by Oppo as its only shareholder. Which is a subsidiary of BBK Electronics along with Vivo, Realme and iQOO. The company is best for making smartphones, and officially serves 34 countries and regions around the world as of July 2018.
According to Chinese public records, OnePlus’ only institutional shareholder is Oppo Electronics. Lau denied that OnePlus was a wholly-owned subsidiary of Oppo and stated that Oppo Electronics and not Oppo Mobile (the phone manufacturer) is a major investor of OnePlus and that they are “in talks with other investors”. Although OnePlus has confirmed it uses Oppo’s manufacturing line and shares part of the supply chain resources with Oppo.
The company’s main goal was to design a smartphone that would balance high-end quality with a lower price than other phones in its class, believing that users would “Never Settle” for the lower-quality devices produced by other companies. Lau explained that “we will never be different just for the sake of being different.